Using the App

How can I get rid of a bad review?
Unless it violates our Terms of Service (including the Acceptable Use Policy), we won’t remove a fan’s review.  If you think a review violates our Terms...
Fri, 11 Mar, 2022 at 3:26 PM
Can I get someone to rebook with me?
Of course! If a Cameo request expires or you need a bit more time to complete the Cameo request, you can decline the Cameo request and include a message to ...
Fri, 11 Mar, 2022 at 3:29 PM
How do I get my profile featured?
There are quite a few things that go into which profiles are featured. Here are some tips to increase your chances of getting your profile featured: Re...
Fri, 11 Mar, 2022 at 3:30 PM
What's a streak?
Your streak is the number of Cameo Videos fulfilled in a row. If you let a Cameo request expire, your streak will reset back to zero (requests that you decl...
Fri, 11 Mar, 2022 at 3:30 PM
Can I extend the amount of time I have to fulfill a request for a Cameo Video so it doesn't expire?
Not at this time. If you need a bit more time to complete a request, you can decline the request and ask the customer to rebook.
Fri, 11 Mar, 2022 at 3:31 PM
How do I know if my fan received their Cameo Video?
You can check that your Cameo Video uploaded and was sent by pulling up the request thread. You can  also go to the “All Orders” tab and select “completed” ...
Fri, 11 Mar, 2022 at 3:32 PM
How do I hide a Cameo Video from my profile?
Prior to uploading a Cameo, you will be given the option to mark each Cameo as private or public. You’ll see this option in the bottom left corner of your s...
Fri, 11 Mar, 2022 at 3:33 PM
What is Cameo Calls?
Cameo Calls allows you to video chat 1-on-1 with fans right in the Cameo app. All you need to decide is the length of each call, how many fans you want to m...
Fri, 11 Mar, 2022 at 3:33 PM
What are Fan Clubs?
Fan Clubs allows you to engage with your fans at scale by sending pictures, videos, text and audio messages.
Fri, 11 Mar, 2022 at 3:34 PM