How do I use Cameo? 21

• How can I check the status of my Cameo?
• Do I need to have a Cameo account to use Cameo?
• What can't I include in my Cameo request?
• Can I have a celebrity give a shout-out for my business or charity?
• Can I ask the celebrity to say or do something specific in my request?

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Purchasing a Cameo 31

• How can I add gift wrapping to my Cameo?
• When will I be charged for my Cameo video?
• Which payment methods are accepted?
• Can I purchase a Gift Card if I live outside of the United States?
• What happens if I lose my Gift Card?

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I'm having trouble with my app! 7

• My app keeps freezing!
• I'm having trouble logging into my Cameo account.
• How do I update my app?
• How do I uninstall the app?
• Why isn't my Cameo playing?

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Tell me about Cameo 4

• Is there someone I can talk to about inappropriate content I saw on Cameo?
• Tell me all about the legal stuff.
• Is Cameo hiring?
• What is Cameo?

Fan Clubs 7

• Can I get a refund for my VIP Fan Club membership?
• How do I cancel my VIP Fan Club subscription?
• What do I get for joining a VIP Fan Club?
• What is a Fan Club?
• What is a VIP Fan Club?

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Business Cameos 11

• Anything else I should know about Business Cameos?
• I want to send my product to the celebrity before they do the Business Cameo. Can I do that?
• I'm not happy with my Business Cameo. Is there anything you can do?
• Which celebrities are doing Business Cameos?
• Can I edit my Business Cameo video?

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Cameo Direct Messages 5

• I sent a Cameo DM to a celebrity, but they didn't respond. What gives?
• Can I use my Cameo credits to send a Cameo DM?
• Can I send multiple Cameo DMs?
• How do I send a Cameo DM?
• What's a Cameo Direct Message?

Tell me about the celebrities on Cameo 4

• How do I know if my favorite celebrity joined Cameo?
• How do I sign up to become Talent on Cameo?
• Why are some celebrities on the Cameo website, but not on the app?
• Can you help me choose the perfect celebrity for my Cameo?

Cameo Live Video Calls 11

• Can fans record Cameo Live video calls?
• How can I find out the other celebrities that are available for Cameo Live video calls?
• How do I join a Cameo Live video call?
• How far in advance can fans request me for a Cameo Live video call?
• How long is each Cameo Live video call?

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Cameo Calls 10

• What are Cameo Calls?
• How can I join a Cameo Call?
• How much do Cameo Calls cost?
• How will I know if my favorite celebrity is doing a Cameo Call?
• What happens during a Cameo Call?

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Cameo Live Video Calls 14

• Where can I see my video call requests?
• When do I get paid for my Cameo Live video calls?
• When do Cameo Live video call requests expire?
• What should I do if I’m not free at the requested dates and times anymore?
• What should I do if I can’t attend a Cameo Live video call anymore?

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Payments 8

• How do I set up or update my payment information?
• What percentage do I earn from each completed Cameo Video?
• When do I get paid?
• How do I donate to a charity?
• Can I arrange for a fan to get a refund?

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Using the App 19

• How do I complete a Cameo Video?
• How do I decline a Cameo Video?
• How do I send my fans Direct Messages?
• How do I complete a Cameo Video request that has expired?
• How do I suspend my Cameo account?

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Troubleshooting 2

• Why is my upload stuck in "pending"?
• What do I do when the App is glitching or not working properly?