How do I use Cameo? 23

• How can I check the status of my Cameo video?
• Do I need to have a Cameo account to use Cameo?
• What can't I include in my Cameo request?
• Can I have a celebrity give a shout-out for my business or charity?
• Can I ask the celebrity to say or do something specific in my request?

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Purchasing a Cameo 26

• When will I be charged for my Cameo video?
• Which payment methods are accepted?
• Can I purchase a Gift Card if I live outside of the United States?
• What happens if I lose my Gift Card?
• Does my Gift Card expire?

See all 26 articles

I'm having trouble with my app! 6

• My app keeps freezing!
• I'm having trouble logging into my Cameo account.
• How do I update my app?
• How do I uninstall the app?
• Why isn't my Cameo video playing?

See all 6 articles

Tell me about Cameo 4

• Is there someone I can talk to about inappropriate content I saw on Cameo?
• Tell me all about the legal stuff.
• Is Cameo hiring?
• What is Cameo?

Fan Clubs 2

• Can I get a refund for my VIP Fan Club membership?
• How do I cancel my VIP Fan Club subscription?

Business Cameos 10

• I’m not happy with my business video. Is there anything you can do?
• What celebrities are available for business videos?
• Can I edit my business video or remove the watermark?
• What’s the turnaround time for business videos?
• Can I post my business video on social media?

See all 10 articles

Cameo Direct Messages 5

• I sent a Cameo DM to a celebrity, but they didn't respond. What gives?
• Can I use my Cameo credits to send a Cameo DM?
• Can I send multiple Cameo DMs?
• How do I send a Cameo DM?
• What's a Cameo Direct Message?

Tell me about the celebrities on Cameo 4

• How do I know if my favorite celebrity joined Cameo?
• How do I sign up to become Talent on Cameo?
• Why are some celebrities on the Cameo website, but not on the app?
• Can you help me choose the perfect celebrity for my Cameo?

Cameo Live Video Calls 0

Cameo Collage 7

• What is a Cameo Collage?
• How is a Cameo Collage created?
• How do I add contributors to the Cameo Collage?
• How do I add content to the Cameo Collage?
• What if I want to edit/remove content from the Cameo Collage?

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Physical Cards 7

• When is the card sent?
• Can I track the card?
• How do I know that the recipient received the card?
• What happens if the Cameo expires?
• Will I still receive the Cameo in digital form?

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Cameo Live Video Calls 14

• Where can I see my video call requests?
• When do I get paid for my Cameo Live video calls?
• When do Cameo Live video call requests expire?
• What should I do if I’m not free at the requested dates and times anymore?
• What should I do if I can’t attend a Cameo Live video call anymore?

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Payments 8

• How do I set up or update my payment information?
• What percentage do I earn from each completed Cameo Video?
• When do I get paid?
• How do I donate to a charity?
• Can I arrange for a fan to get a refund?

See all 8 articles

Using the App 20

• How do I complete a Cameo Video?
• How do I decline a Cameo Video?
• How do I send my fans Direct Messages?
• How do I complete a Cameo Video request that has expired?
• How do I make myself unavailable?

See all 20 articles

Troubleshooting 2

• Why is my upload stuck in "pending"?
• What do I do when the App is glitching or not working properly?