Yes — the talent can see your full instructions when they open your request.
Who can see my instructions?
Your instructions are only visible to:
The talent you booked — they see your instructions when they open your request to start recording
Cameo's support team — if you contact us about your order
Your instructions are not public and will not be shared with anyone else.
Can I edit my instructions after booking?
Yes — but only while the order is still Active and the talent hasn't started recording yet.
Go to cameo.com/orders and open your order.
If the order is still Active, you'll see an option to edit your instructions.
Make your changes and save. Note: Ensure your message stays within the character limit shown in the booking form.
In the Cameo App: Tap your profile picture, go to “Your Orders,” select the request, and tap “Modify.”
Once the talent has started recording, instructions can no longer be edited. Note: Updates may not be reflected in the final recording if the talent has already filmed the video, though they will try their best to incorporate them.
What if I made a mistake in my instructions?
If the talent completed the video but got something wrong because of your instructions — for example the wrong name or occasion — contact our support team with your Order ID and we'll look into arranging a redo.
Sharing Additional Context via Direct Messages
If you want to provide extra context beyond the request form, you can use Direct Messages (DMs) if the talent has this feature enabled. Here’s what you need to know:
DMs allow you to share additional details or context with the talent.
Replies are not guaranteed, and there are no refunds for unanswered DMs. For example, if the talent reads your instructions instead of the actual message, this could qualify for a redo. Alternatively, you can submit a redo request directly through your order. Redo requests follow the standard fulfillment window of up to 7 days, and you will receive email notifications once the redo is completed.