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How do I update my email address?

How to update the email address on your Cameo account, and what to do if you booked with the wrong email.

If you need to update the email address on your Cameo account, our support team can help you with this.

How to request an email update

For security reasons, email address changes cannot be made by customers directly. Our support team will need to verify that you are the account owner before making any changes.

To get started, contact our support team using the chat button below. You will be asked to provide the following information to verify ownership of the account:

  • Approximate date of your last video request

  • Name of the talent you booked

  • Name of the recipient the video was for

  • General subject matter of the instructions (e.g. "it was about my dog")

Once ownership is verified, our team will update the email address on your account.

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