If you have a concern about something on Cameo, including a violation of our Community Guidelines or our Terms of Service, please let us know by reporting the issue using the tools we provide in our product. Below is a comprehensive guide to help you navigate the reporting process:
Steps to Report Users or Content
Access the User’s Profile:
Navigate to the Cameo profile of the user or creator you wish to report.
Open the Options Menu:
Tap or click the three dots (⋯) located in the top-right corner of the profile page.
Select the Report Option:
Choose the "Report" option from the dropdown menu.
Provide Details:
Select the reason for your report (e.g., harassment, inappropriate content) and include any relevant details in the provided text box.
Submit the Report:
Confirm and submit your report. It will be sent directly to Cameo’s Trust & Safety team for review.
Reporting Specific Cases
Reporting Conversations
If you need to report a conversation with a fan:
Open the Inbox tab and select the conversation.
Tap the three dots in the upper-right corner.
Choose "Report this conversation."
Optionally, select "Block user" and confirm the report.
Reporting Reviews
To report a fan review:
Locate the review in the app.
Use the reporting option to submit the review to the Trust & Safety team.
Provide a clear description of how the review violates the guidelines.
What Happens After Reporting
Once you submit a report, it is reviewed by Cameo’s Trust & Safety team. Human moderators evaluate the information provided and determine whether any action is necessary under Cameo’s Terms of Service and Community Guidelines.
Additional Notes
Reports submitted via the profile’s three-dots menu are routed directly to the Trust & Safety team.
Be as detailed as possible when describing the issue to ensure a thorough review. To report an issue or misuse of a Business Cameo video, please use this form.