Physical Cards
When is the card sent? Once the celebrity completes the personal video, the card will be mailed to the address you provided.
Wed, 28 Jun, 2023 at 10:15 PM
Can I track the card? We'll send you an email when the card is sent and when the recipient watches their video.
Thu, 8 Jun, 2023 at 11:18 PM
How do I know that the recipient received the card? We'll send you an email when they scan the QR code.
Thu, 8 Jun, 2023 at 11:18 PM
What happens if the Cameo expires? The hold on your card will be released and will take 5-7 days to appear in your account.
Thu, 8 Jun, 2023 at 11:19 PM
Will I still receive the Cameo in digital form? Yes! We'll send it to the email we have on file for you.
Thu, 8 Jun, 2023 at 11:19 PM
How do I purchase a physical card? Physical cards can be purchased after checkout for personal video requests made on cameo.com. The order confirmation ...
Wed, 28 Jun, 2023 at 10:15 PM
Are physical cards only available to send in the US? Yes, physical cards are only available to US addresses at this time.
Thu, 8 Jun, 2023 at 11:19 PM