I'm having trouble with my app!

My app keeps freezing!
My app keeps freezing! If you’re running into any issues with your app freezing, please force close the app and try again. Force closing the app wil...
Wed, 19 Oct, 2022 at 8:28 PM
I'm having trouble logging into my Cameo account.
I'm having trouble logging into my Cameo account. There’s a chance you may have logged in using a different method! If you initially created your Ca...
Wed, 19 Oct, 2022 at 8:29 PM
How do I update my app?
How do I update my app? You can update your app by following the steps below: iOS devices: Open the App Store and navigate to the Today screen Click ...
Wed, 19 Oct, 2022 at 8:29 PM
How do I uninstall the app?
How do I uninstall the app? If you’re running into any issues within the app, you may want to try a quick reinstall. You can find instructions on how to...
Wed, 19 Oct, 2022 at 8:30 PM
Why isn't my Cameo video playing?
Why isn't my Cameo playing? Please make sure that you’re connected to a strong internet connection when playing your Cameo video. You can also downl...
Wed, 19 Oct, 2022 at 8:31 PM
I'm having trouble with a payment made in the iOS app.
I'm having trouble with a payment made in the iOS app. Any purchases made through the iOS app are handled by Apple. If you have any questions about ...
Wed, 19 Oct, 2022 at 8:31 PM