We make it our top priority that every customer receives their Cameo. While we try to make sure that all requested Cameos are completed, it is possible that your request could expire.

Just a heads-up, celebrities always have the option to accept or decline any request.

If your request expires or is declined, feel free to reach out to our team at hello@cameo.com and we'd be more than happy to help you find a new celeb to request.